Our Design Process

At Softscapes, we follow a structured, transparent process designed to keep your project stress-free, on-time, and on-budget. Our approach lets you maintain your lifestyle throughout the entire journey, while we take care of the details and guide your landscape from concept to completion.

See our straightforward five-step process below.

Initial Consultation

  • We start with a relaxed on-site visit to understand your goals, your style, and how you’d like to use your outdoor space. This is where ideas flow and inspiration begins.

Scoping & Feasibility

  • From there, we assess what’s possible within your site, budget, and vision. You’ll receive a clear outline of the project scope along with an initial estimate so you know exactly what to expect.

Concept Design

  • We translate your ideas into a refined landscape concept. This includes layout planning, planting direction, material suggestions, and any requirements such as drainage or consents. Once finalised, you’ll receive a detailed plan and confirmed costings.

Installation Stage

  • With the design approved, installation begins. Softscapes coordinates trusted contractors and specialists as needed, ensuring every detail of your landscape is built to a high standard.

Project Completion

  • We walk through the finished space with you to ensure everything meets the vision. Your new landscape is delivered on time, on budget, and ready for you to enjoy.

"Abby made the whole process so easy. I had an idea of what I wanted, and they turned it into something even better. The communication was great and everything felt well managed from start to finish."

– Olivia F.

Have a project in mind?

Whether you’re dreaming up a new entertaining area, refreshing tired gardens, or planning a full landscape transformation, we’d love to hear from you. Softscapes offers a straightforward, collaborative approach — no pressure, no overwhelm, just honest guidance and quality workmanship.